hostedexchange_header

If you do not find your answers here,
feel free to chat with our 24/7 support team.

SharePoint FAQs

Where can I see a demo of SharePoint Foundation 2013 hosting?

Click on the following link to see our SharePoint Foundation 2013 demo site.

Where can I see a demo of SharePoint Foundation 2010 hosting?

Our demo site for SharePoint Foundation 2010 can be located here:http://sharepoint2010foundationdemo.apps4rent.info/.

Where can I see a demo of SharePoint Server 2010 Standard hosting?

Our demo site for SharePoint Server 2010 Standard can be located here http://sharepoint2010standarddemo.apps4rent.info/.

Where can I see a demo of SharePoint Server 2010 Enterprise hosting?

Our demo site for SharePoint Server 2010 Enterprise can be located here http://sharepoint2010enterprisedemo.apps4rent.info/.

How to sign up for your hosted SharePoint plans? How does the set up and the other formalities work?

In order to sign up for our hosted SharePoint plans, do the following:

  • First select the plan that fits your need.
  • Then click on the ‘Order now’ option from the following url: http://www.apps4rent.com/sharepoint.html.
  • Select the choice of domain name. Please note, if you want Apps4Rent to register a new domain for you, choose the option accordingly or check the “I will update my nameservers on an existing domain or I will register a new domain.”
  • Select the configuration options you need. (For instance, SSL, Desired SharePoint Site URL, Preferred user name, Domain name)
  • Click on ‘Add to Cart’ option.
  • And you are done.
  • Once you have filled the order form, and configured the control panel for first use; your account would be activated immediately.
  • In case of Migration from other service provider, once you sign up with us, you can contact our support department by sending an e-mail to support@apps4rent.com and provide them with your current SharePoint site URL. We will provide you with the FTP location where the files can be uploaded.
In the shared plans how do I manage all sites and workspace from backend?

In shared plans you will be the Site Collection Administrator. You will be provided with a control panel to manage the users. Any server side changes or installation is not possible in the shared plans. If you require access to central admin, you should opt for our Flex or Dedicated plan.

How many domains can be linked in a shared environment?

You can have users using multiple domains as a user ID. The plans allow creation of only one SharePoint site. You can purchase additional SharePoint sites. These additional SharePoint sites can use the same domain name or a different domain name.

I have a SharePoint site currently on my own server but I am moving and need to find a way to keep my website going. How can you help me? What is involved in getting my SharePoint site migrated to you? What are the costs involved and what is the cost for hosting the site thereafter?

We provide free migration assistance to new customers who are planning to migrating data to us from their existing in-house/on-premise SharePoint servers or from another service provider. In order to migrate your data to our service, follow the steps below: The first step is to sign up for our services with the relevant plan. Further, you would need to provide us with the backup files which we will be restoring in our environment. If needed we will assist you in taking a backup of the site by providing you with commands which you need to run on the server. The backup files are usually in the .cpm and .bak format. (Note: if you have access to the Central admin and shell command then you can take this data backup yourself or you need to ask your provider to provide you the data backup in the above mentioned format). As a next step, we provide you with the FTP location where you can load your data and then we will restore the site for you in our environment. As the migration is free; you pay only for the plan which you purchase from us. For more information on our SharePoint solutions, visit: http://www.apps4rent.com/sharepoint.html.

I am currently a customer with a SharePoint 2010 hosted site. If I want to move that to SharePoint 2013, what is the migration path? Would I migrate everything myself? Can you guys upgrade? What if I downloaded everything myself? Do I just have you delete my account and recreate my account in 2013?
If the migration from SharePoint 2010 to 2013 is carried out by our team 2013 then there would be a data migration charge of $175. However, the other cost-effective option for you would be to simply cancel your existing plan and sign up for a new SharePoint 2013 plan in order to set up your account.

Whom should I send the information about our existing site to in order to migrate to your service?

Once you Sign up with us, you can contact our support department by sending an e-mail to support@apps4rent.com and provide them with your current SharePoint site URL. We will provide you with the FTP location where the files can be uploaded.

Do you offer trial period with your SharePoint Dedicated plans?

We provide 30 day money back guarantee on all our Hosted SharePoint plans. Trials are not provided for any of our offerings. The Dedicated Server and Flex Server offerings are not covered under the 30-day money back guarantee.

Do you offer non-profit pricing for SharePoint?

Our pricing is the very competitive and we don’t have any special pricing for non-profits. Organizations are encouraged to take a 10% discount we offer on annual payments.

Is domain name included with SharePoint plan?

In this case, you have two options: A. If you have a domain then you can use that or purchase a new domain while signing up. B. Alternately, you can use our domain to host your site with us. i.e xxxxxx.apps4rent.info.*

Please explain what does the “Total SharePoint Space” covers?

The “Total SharePoint Space” covers the total space required to upload documents, workflows, the web parts and so on.

How long will it take to activate my account?

Once you have filled the order form, and configured the control panel for first use; your account would be activated immediately.

What are the choices available for SharePoint editions and versions?

Once you have filled the order form, and configured the control panel for first use; your account would be activated immediately.
With Apps4Rent, your Microsoft SharePoint site hosting choices include hosted, dedicated, semi-dedicated or farm hosting of SharePoint Foundation 2010, SharePoint Foundation 2013, SharePoint Server 2010, SharePoint Server 2013, and MOSS 2007.

SharePoint 2013 is the latest version in the series of SharePoint software. SharePoint 2013 comes in three editions – Foundation, Standard, and Enterprise. Apps4Rent now offers SharePoint Foundation 2013 in hosted, dedicated, semi-dedicated and farm modes. SharePoint 2013 Standard and Enterprise versions are currently offered in dedicated, Flex dedicated and farm modes only.

SharePoint Server 2013 Standard and Enterprise version in Dedicated Environment: Dedicated SharePoint Server 2013 plans give the freedom to setup SharePoint the way our customers deem necessary. You get full access to the server and the SharePoint site as an administrator. You can use custom templates; install additional web parts; register DLLs and others for which you might need server access. This service is delivered via Microsoft’s Hyper-V platform. With the Dedicated SharePoint Server plans, you get a dedicated installation of your SharePoint environment along with access to your Dedicated SQL Database instance.

For more information: http://www.apps4rent.com/dedicated-managed-sharepoint-standard-enterprise-2013-hosting.html

SharePoint Server 2013 Standard and Enterprise version in Flex Dedicated Environment: With Flex offering, you get a Dedicated Front End Server with full server access as administrator and access to Central Admin similar to what you get in dedicated environment. The only two differences this flex plan offers are the cost and a shared SQL Server database. Apps4Rent, through the Flex Dedicated SharePoint Server plan offers the same dedicated environment to the customers but at a lower cost. Customization, administrative control, security-everything that is available in dedicated environment is available in our flex environment as well.

For more information: http://www.apps4rent.com/flex-dedicated-sharepoint-2013-server-plans.html

SharePoint Server 2013 Standard and Enterprise version in Farm Environment: SharePoint Farm plans are a collection of two or three separate servers where one server handles one particular aspect and the other another aspect of your SharePoint site. For instance, one server will have SharePoint Application installed on it, the other will have the SQL database and the third may have the Active Directory installed on it. All these servers will be functioning for the same customer within a single SharePoint plan and collectively they will offer a farm solution to the customer. Farm plans make sure that our customers do not lose everything during server downtime.

For more information: http://www.apps4rent.com/sharepoint-server-farm-2013-standard-enterprise-plans.html

For more information on all our SharePoint plans including SharePoint Foundation 2010, SharePoint Foundation 2013, SharePoint Server 2010, SharePoint Server 2013, and MOSS 2007, visit: http://www.apps4rent.com/sharepoint.html

Is there a place where I can get a list of the default features?

Yes, you can view the list of SharePoint 2013 features in the following URL: http://www.apps4rent.com/sharepoint-2013-features-comparison.html

Moreover, if you wish to view through the features of SharePoint 2010, please stopover the following URL: http://www.apps4rent.com/SharePoint-Hosting/Comparison-SharePoint-Foundation-vs-Server-2010.html

What is the difference between dedicated SharePoint server and flex dedicated SharePoint server?

Apps4Rent offers SharePoint Foundation 2010 and 2013, SharePoint Server 2010 and 2013, MOSS 2007, and WSS 3.0 in Dedicated environment. Under Flex Dedicated plan, Apps4Rent offers SharePoint Foundation 2010 and 2013, and SharePoint Server 2010 and 2013. MOSS 2007 and WSS 3.0 are not available covered under Flex Dedicated plan.

Dedicated SharePoint plans: Dedicated SharePoint plans give the freedom to setup SharePoint the way our customers deem necessary. You get full access to the server and the SharePoint site as an administrator. You can use custom templates; install additional web parts; register DLLs and others for which you might need server access. This service is delivered via Microsoft’s Hyper-V platform. With the Dedicated SharePoint Server plans, you get a dedicated installation of your SharePoint environment along with access to your Dedicated SQL Database instance.

Flex Dedicated SharePoint plans: With Flex offering, you get a Dedicated Front End Server with full server access as administrator and access to Central Admin similar to what you get in dedicated environment. The difference being that the SQL database server is hosted on a Shared server. Apps4Rent, through the Flex Dedicated SharePoint Server plan, offers the same dedicated environment to the customers but at a lower cost. Customization, administrative control, security-everything that is available in dedicated environment is available in our flex environment as well. Our flex-dedicated SharePoint solution is an interesting solution developed by our team of experts which offers same functionality offered by a dedicated environment but at more than 40 % lower prices. The cost reduction was achieved by sharing the expensive backend SQL Server among multiple customers. Clever design made this implementation useful and affordable.

Reference urls:

For SharePoint Foundation 2010 Dedicated Plans: http://www.apps4rent.com/dedicated-managed-sharepoint-hosting-windows-sharepoint-services-3-0.html

For SharePoint 2010 Foundation, Standard and Enterprise Flex Dedicated Plans: http://www.apps4rent.com/flex-dedicated-sharepoint-server-plans.html

For SharePoint Foundation 2013 Dedicated Plans: http://www.apps4rent.com/dedicated-managed-sharepoint-foundation-2013.html

For SharePoint 2013 Foundation, Standard and Enterprise Flex Dedicated Plans: http://www.apps4rent.com/flex-dedicated-sharepoint-2013-server-plans.html

For $8.95 per month, what level of access will I get?

his is the most basic plan that we have for our SharePoint offering. You will have full access as a Site Collection Administrator of the SharePoint site. You will be the administrator of the site and will be able to add/remove and manage your users from our Control Panel. You will be able to perform all functions that come along with SharePoint Foundation 2010. As these are hosted offerings; you would not have access to the Web Application/ Central Administration or make server wide changes.

Can you let me know what features are available with SharePoint Platinum plan which is available at $ 59/month?

We offer SharePoint Foundation 2010 as an out-of-the-box solution with all the features enabled. All our plans come with fully enabled SharePoint Foundation 2010 Site Collection. There are no crippled functionalities for lower plans or enhanced funtionality for higher plans.

The only difference between the Hosted SharePoint Plans are the assigned disk space. You would be given access to the control panel from where you can manage your SharePoint site and the users. You will also be a Site Collection Administrator for your SharePoint site.

What functionality and specifications do you offer with SharePoint Server 2010 Standard Bronze plan?

We offer SharePoint Server 2010 (Standard) as an out-of-the-box solution with all the features enabled for SharePoint Server 2010 Standard. All our plans come with fully enabled SharePoint Server 2010 Standard Site Collection. There are no crippled functionalities for lower plans or enhanced functionality for higher plans. The only difference between the Hosted SharePoint Standard Plans are the number of users and assigned disk space. You would be given access to the control panel from where you can manage your SharePoint site and the users. You will also be a Site Collection Administrator for your SharePoint site. If you want to use normal out-of-the-box SharePoint Server 2010 Standard functionalities then you can go for any of our hosted SharePoint Server 2010 Standard Plans. If you need access to the Central Administration of SharePoint or direct access to the server then you would need to go for Dedicated SharePoint Server plan.

Can I deploy my developed web part (OOB) in your Hosted SharePoint plans?

Yes, you can upload webpart in .WSP format. If your web part needs server side changes or if the webpart has to be deployed on the server side then the most cost effective way to do this is to go our Flex Dedicated SharePoint environment where you get full access to the Central Administration of SharePoint as well as the server.

I am a developer and have Visual Studio installed on my machine. I want to do some web part development. What do you recommend?

The best way to do this is to go for our Flex SharePoint Servers. With Flex Offering, you get a dedicated front end server with SharePoint installed. You get full access to the server as an administrator along with full access to the Central Administration of SharePoint. You will be able to install your own application, make changes to the web.config file, and deploy your own solutions. The database server is a Shared server. For more information; please visit the following URL.http://www.apps4rent.com/flex-dedicated-sharepoint-server-plans.html

How can I do Admin work on a SharePoint site, for instance, creating lists, list items, pages, add content…etc. ? What plan allows me to carry out these functionality?

Most of the SharePoint tasks like creating lists; adding pages and so on can be done even with our most basic SharePoint Foundation Plan. All our plans come with fully enabled SharePoint Site Collection. There are no crippled functionalities for lower plans or enhanced funtionality for higher plans.

You would be given access to the control panel from where you can manage your SharePoint site and the users. You will also be a Site Collection Administrator for your SharePoint site. However, if you would like to make changes on server side then we would recommend that you go for our Flex Offering. With Flex offering, you get full access to the server as an administrator along with full access to the Central Administration of SharePoint. You will be able to install your own application; make changes to the web.config file and deploy your own solutions. The database server is a Shared server.

Which SharePoint plan of yours offer server level customization option?

Server level customizations can be done either in our Flex offerings or Dedicated SharePoint Server offerings. With Flex offering, you get a Dedicated Front End Server with full server access as administrator and access to Central Admin. The database server is a Shared server. With the Dedicated SharePoint Server offering; you get full access to the server as an administrator and access to Central Admin along with access to your Dedicated Database instance.

For Flex plans; please visit the following URL.

http://www.apps4rent.com/flex-dedicated-sharepoint-server-plans.html

For Dedicated SharePoint Server Plans, please visit the following URL.

http://www.apps4rent.com/dedicated-managed-sharepoint-hosting-windows-sharepoint-services-3-0.html

Which SharePoint plan of yours offer server level customization option?

Server level customizations can be done either in our Flex offerings or Dedicated SharePoint Server offerings. With Flex offering, you get a Dedicated Front End Server with full server access as administrator and access to Central Admin. The database server is a Shared server. With the Dedicated SharePoint Server offering; you get full access to the server as an administrator and access to Central Admin along with access to your Dedicated Database instance.

For Flex plans; please visit the following URL.

http://www.apps4rent.com/flex-dedicated-sharepoint-server-plans.html

For Dedicated SharePoint Server Plans, please visit the following URL.

http://www.apps4rent.com/dedicated-managed-sharepoint-hosting-windows-sharepoint-services-3-0.html

Do your Hosted SharePoint plans offer Active Directory integration and Central Admin?

Our hosted plans do not provide access to the Active Directory server. With our hosted SharePoint plan you get access to the Control Panel; which is tightly integrated with the Active Directory. You can create users from the control panel. If you need access to the Active Directory then you need to go for Flex Environment or Dedicated SharePoint Server environment.

What versions of SharePoint do you offer?

We offer all versions of SharePoint from WSS to MOSS 2007 and from SharePoint Foundation to SharePoint server 2010 (Standard/Enterprise). These versions are available with the following offerings.

  • Hosted WSS and SharePoint Foundation.
  • Flex SharePoint Foundation Server. Dedicated FrontEnd and Hosted Database Server.
  • Flex SharePoint Server 2010 (Standard/Enterprise). Dedicated FrontEnd and Hosted Database Server.
  • Dedicated MOSS 2007 (Standard/Enterprise Server).
  • Dedicated SharePoint Foundation server.
  • Dedicated SharePoint Server 2010 (Standard/Enterprise).
  • Dedicated SharePoint Foundation-Farm Environment with option for Failover and High Availability.
  • Dedicated SharePoint Server 2010 (Standard/Enterprise)-Farm Environment with option for Failover and High Availability.
Do your Hosted SharePoint plans offer Active Directory integration and Central Admin?

Our hosted plans do not provide access to the Active Directory server. With our hosted SharePoint plan you get access to the Control Panel; which is tightly integrated with the Active Directory. You can create users from the control panel. If you need access to the Active Directory then you need to go for Flex Environment or Dedicated SharePoint Server environment.

Product Features

Do you offer remote RDP access with SharePoint Server 2010 plans?

The remote desktop access are available in our Flex and Dedicated SharePoint plans. Please refer to the following urls for the plan details: http://www.apps4rent.com/flex-dedicated-sharepoint-server-plans.html and http://www.apps4rent.com/dedicated-managed-sharepoint-hosting-windows-sharepoint-services-3-0.html

I am looking for a provider who can host an Access database on their server so that I can have

about 4 people accessing it at the same time. Do you offer the same? And what would be the cost?
If you would like multiple people to access the same MS Access Database at the same time then you could go for Hosted SharePoint Enterprise solution. However, this does not allow multiple users to make changes to the database at the same time. Alternately, you can choose our MS VDI offering and share the Database.

I am looking for the ability to create reports/queries and print them locally? Do you offer SharePoint solution that offer this feature?

Yes. Printing is a local functionality through your browser. You will be able to print your reports and queries via our SharePoint offerings.

What is the pricing for SharePoint 2013 with InfoPath form services?

nfoPath Form feature is available with our SharePoint Enterprise versions. Currently, our SharePoint Enterprise 2013 edition is available only in the Dedicated Environment. However, we have hosted SharePoint Enterprise available in the 2010 version. You do have the option of signing up for Hosted SharePoint Server 2010 (Standard/Enterprise) and migrate to SharePoint Server 2013 once we start providing it in the Hosted Environment. The pricing for Hosted SharePoint Server 2010 Enterprise is here:http://www.apps4rent.com/sharepoint-server-2010-enterprise-plans.html

What is the pricing for SharePoint 2013 with InfoPath form services?

Incremental user addition is only allowed for Platinum and above plans.

Will I have access to SharePoint designer with $8.95 per month SharePoint plan?

Yes, you will get access to SharePoint Designer on all our hosted plans.

Do you offer a dedicated site collection with $8.95 per month SharePoint plan?

All our customers in the hosted environment get a Dedicated Site Collection and are Site Collection Administrators. You will be able to create your own Site Collection using your own domain or our domain from the Control Panel.

Do you offer anonymous login?

Yes, we do offer Anonymous Access feature with our SharePoint offerings. With SharePoint Foundation, this feature is enabled by default for all our customers. For our SharePoint Server 2010 (Standard/Enterprise) offerings there are additional charges.

Can I use SharePoint for storing my documents?

Yes, you can use SharePoint for document storage.

I don’t want a Hosted Exchange account. Can I still use your SharePoint Hosting and and set alerts and send documents to groups?

Yes. Hosted Exchange and Hosted SharePoint are two different products and they work independent of each other. You can have Hosted SharePoint without subscribing to Hosted Exchange services.

What workflows are available in WSS 3.0 and Foundation?

he only workflow that comes with WSS 3.0 and SharePoint Foundation Out of the Box is the Three-State Workflow.

If we need a workflow per say that moves a document for authorization between 5 different users or levels of approvers what type of SharePoint we need?

With SharePoint Foundation, you can only create three-state workflow, which is offered as a default feature by Microsoft. For customized workflows, you can go for our SharePoint Enterprise plans. SharePoint Enterprise version allows you to create multiple state workflows. For your information, Apps4Rent offers SharePoint 2010 in Hosted, Dedicated, Semi-dedicated, and Farm modes. SharePoint 2013 Enterprise versions are currently offered in Dedicated, Flex-dedicated (Semi-dedicated) and farm modes only.

Which plan is suitable for SharePoint hosting environment with MS Access and visual basic applications (VBA)?

In order to have MS Access with VBA, you can opt for our Dedicated SharePoint Server 2010 Enterprise Plans. The dedicated environment gives you the full access to the server and the SharePoint site as an administrator, thus you can install your VBA on the server. For more information, http://www.apps4rent.com/microsoft-office-sharepoint-server-moss-2007-hosting/moss-hosting-price-plans.html

Service Features

Do you provide any technical guidance?

Yes, we do offer free technical support 24/7 via e-mail; chat and phone.

Payment Terms

Is there any setup fee for SharePoint?

No. There is no setup fee for shared Microsoft SharePoint hosting plans.

On which plan can I get my money back?

All our Hosted SharePoint Server offerings come with a 30 days of money back guarantee.

Security and Reliability

Where are your servers located?

Our data center is located in New York and New Jersey. Both our Datacenters are SSAE16 Type II certified. SSAE16 was formerly known as SAS70.

Would a Virtual Private Network (VPN) service work for SharePoint? We would like to run a test on the VPN to check functionality and speed. Do you provide that?

We provide VPN service for the purpose of integrating customer’s active directory with our SharePoint server. And VPN service is available only with Dedicated and Semi-dedicated plans.

What is the difference between VPN Enterprise and the standard VPN, which I’m assuming is just a tunnel that would allow you to connect to our domain for authentication?

The VPN Standard plan does not offer scalability or high availability. The VPN Enterprise offers scalability but high availability is not available. Lastly, VPN Enterprise with High Availability options offers two separate instances of TMG. Moreover, if you go for the higher plan, you can upgrade anytime without any discontinuity.

How long does it take to have the VPN up and running for the SharePoint site?

It takes up to 1-2 business days to have the VPN up and running for the SharePoint site as we test it after setting it up for you. Please note, the VPN can only be offered in our dedicated SharePoint environment.

General

Can I become a white label reseller?

Yes. Please check the following url for more information on reseller: http://www.apps4rent.com/reseller.html

My company currently uses Dropbox for file sharing. Can I get similar functionality from Apps4Rent?

SharePoint is a very sophisticated tool for file sharing offering control of permissions at granular level. Besides Dropbox features such as sharing of files, you can do a lot more with SharePoint which can’t be achieved in many other tools. You can choose to use our Hosted SharePoint Foundation 2013 offering that starts with as low as $8.95 per month for unlimited users. SharePoint allows smooth interaction with MS Office applications. With SharePoint, you can create calendars and integrate it with your Outlook; you can create SharePoint lists, wikis and so on. You have different groups and each user can be a member of different group. You can assign individual permissions to users and so on.

We have a country domain (such as .ca) that is not the standard .com, .net domain. Would that be an issue?

Irrespective of where you are located, you can use your own domain. You just need to point the Cname towards our server. Once the site is internet facing, you can access the site actions menu from any web browser.

Do you have SharePoint servers outside United States?

Our servers are located in SSAE16 Type II certified (formerly known as SAS 70 certified) data centers in New York and New Jersey, which are connected to the Internet backbone through high bandwidth links. This configuration allows our customers in over 50 countries to smoothly access their SharePoint sites hosted with us.