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Office 365 Transition

1. What are my migration options? To move emails to Office 365, we follow the following migration methods: Google Workspace/ G Suite Migration Cutover Migration IMAP Migration PST Migration Hybrid Migration 2. Which migration option is best for me? Migration options are based on your current setup and type.  Listed below are a few options, […]

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Outlook 2016 error

Microsoft has enabled a new feature in Outlook called “Direct Connect”. What this feature does is connect Outlook directly to Office 365. We observed that this feature is causing issues with users who are using the hosted exchange mailboxes, even with a valid Autodiscover record. Below are the errors you will receive while configuring the […]

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Access your Cloud Desktop/VDI from iPhone/iPad using Microsoft Remote Desktop

Follow the steps below to access your Cloud Desktop/ VDI/ Dedicated Desktop from an iPhone or iPad. Visit the URL below to download Microsoft Remote Desktop client from iTunes. https://itunes.apple.com/us/app/microsoft-remote-desktop/id714464092?mt=8 Open the app and tap on + sign on top right corner Select Desktop. In the PC name field, enter “Desktop Name” or “RDP Host […]

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Access your Cloud Desktop/VDI from Android Devices

Follow the steps below to access your Cloud Desktop/ VDI/ Dedicated Desktop from an Android device. Visit the following URL to download the Microsoft RD Client from Google Play Store. https://play.google.com/store/apps/details?id=com.microsoft.rdc.android Follow the steps below to connect to Cloud Desktop/VDI/Dedicated Desktop. Open the app and tap on + sign on top right-hand corner Select Desktop […]

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Access your Cloud Desktop/VDI from Chromebook

To access your Cloud Desktop/VDI/Dedicated Desktop from a Windows computer, please follow the steps given below. 1.   Login into your Chromebook 2.   Make sure your Chromebook is upto date 3.   Goto https://chrome.google.com/webstore/detail/chrome-rdp/cbkkbcmdlboombapidmoeolnmdacpkch 4.   Click on Add to Chrome 5.   Click on Add App 6.   Open Chrome Bowser and browse: chrome://apps/ 7.   Click on Chrome […]

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Access your Cloud Desktop/VDI from a Mac using Microsoft RDP client

To access your Cloud Desktop/VDI/Dedicated Desktop from a Mac computer, please follow the steps given below. First, you need to download the Microsoft Remote Desktop client from iTunes.  To download the tool, please visit the following URL https://itunes.apple.com/in/app/microsoft-remote-desktop/id715768417?mt=12 After downloading the RDP client, please follow these steps to connect to Cloud Desktop/VDI/Dedicated Desktop. 1.   In […]

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Mark any Email as Good or Junk or Restore the Email

Go to the respective URL as per your MX record: For MX1 & MX2 https://secure07.hostmailserver.com For MX9 & MX10 https://secure10.hostmailserver.com For MX11 & MX12 https://secure13.hostmailserver.com For MX14 & MX15 https://secure16.hostmailserver.com Username: Email Address Password: XXX When you click on any the 3 options: – 1 Good Messages 2 Possible Spam Messages 3 Spam Messages It […]

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Blacklist/whitelist sender e-mail addresses and domains.

Go to the respective URL as per your MX record: For MX1 & MX2 https://secure07.hostmailserver.com For MX9 & MX10 https://secure10.hostmailserver.com For MX11 & MX12 https://secure13.hostmailserver.com For MX14 & MX15 https://secure16.hostmailserver.com Username: Email Address Password: XXXXXXXXXXXX Once you are logged in Click on the Manage White/Black List Option If you wish to White list any email […]

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