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Outlook 2016 error

Microsoft has enabled a new feature in Outlook called “Direct Connect”. What this feature does is connect Outlook directly to Office 365. We observed that this feature is causing issues with users who are using the hosted exchange mailboxes, even with a valid Autodiscover record. Below are the errors you will receive while configuring the […]

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Understanding Quarantined Messages Notification Mail

The filtering system sends out 24 hrs. quarantine summary report at pacific midnight by default to all customers. These e-mails are sent from alerts@apps4rent.com e-mail address. The frequency of this notification can be tweaked based on your needs by contacting support. Here is a brief description of the notification mail. The notification contains details about […]

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SPF Record

Please use the following SPF Record; based on the Hosted Exchange plan you have. Hosted Exchange 2016: v=spf1 a mx include:spf.hostingcloudapp.com -all Hosted Exchange 2013: v=spf1 a mx include:spf.dataoncloud.com -all Hosted Exchange 2010: v=spf1 a mx include:emailspf.hostallapps.net -all Hosted Exchange 2007: v=spf1 a mx include:emailspf.hostallapps.net -all MSM: v=spf1 a mx include:emailspf.hostallapps.net -all

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Receiving fake e-mails from your own domain

NOTE: Please do not use this if you are using “Split-Domain” whereby some mailboxes are hosted with someone else and some mailboxes with us. This is also true for customers who use our POP3/MSM along with Exchange Services. In certain cases, you might receive e-mails which have your domains name or your e-mail address but […]

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Mark any Email as Good or Junk or Restore the Email

Go to the respective URL as per your MX record: For MX1 & MX2 https://secure07.hostmailserver.com For MX9 & MX10 https://secure10.hostmailserver.com For MX11 & MX12 https://secure13.hostmailserver.com For MX14 & MX15 https://secure16.hostmailserver.com Username: Email Address Password: XXX When you click on any the 3 options: – 1 Good Messages 2 Possible Spam Messages 3 Spam Messages It […]

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Blacklist/whitelist sender e-mail addresses and domains.

Go to the respective URL as per your MX record: For MX1 & MX2 https://secure07.hostmailserver.com For MX9 & MX10 https://secure10.hostmailserver.com For MX11 & MX12 https://secure13.hostmailserver.com For MX14 & MX15 https://secure16.hostmailserver.com Username: Email Address Password: XXXXXXXXXXXX Once you are logged in Click on the Manage White/Black List Option If you wish to White list any email […]

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Create User in Apps4Rent Anti-Spam System

Below are the steps which you can follow to create login account Go to the respective URL as per your MX record: For MX1 & MX2 https://secure07.hostmailserver.com For MX9 & MX10 https://secure10.hostmailserver.com For MX11 & MX12 https://secure13.hostmailserver.com For MX14 & MX15 https://secure16.hostmailserver.com 1. Click on Create Account 2. Enter your Email address and click on […]

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