How to manage read receipt requests in Outlook Web Access or Outlook Web App (OWA) using Message Tracking?
Message Tracking Options
Message Tracking Options allow you to control how Outlook Web Access reacts to e-mail messages that you receive for which the sender has requested a read receipt. Read Receipt is a message which a sender receives once you have read the message. The following three options are available for message tracking.
1. Click on Options.
2. Select Messaging.
Ask me before sending a response: This option gets Outlook Web Access to prompt you before sending a read receipt e-mail message to the sender. By default, a message appears in the infobar that states that the sender has requested a read recipient. This is the default setting.
Always send a response: This option allows Outlook Web Access to automatically send a read receipt response to the sender whenever one is requested.
Never send a response: This option prevent Outlook Web Access from sending a read receipt response to a sender who has requested a receipt for their e-mail message.
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