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Frequently Asked Questions – Virtuozzo Server Hosting from Apps4Rent

Getting Started

How do I get started?

By signing up online by clicking on ‘Order Now’.

How much time does it take to setup VPS?

Once the order is placed, the VPS will be setup within 15-20 minutes and a welcome email will be sent to the customer.

Flexibility

Can I customize my VPS?

You can make any changes to the server as you wish. You are the administrator of the server.

It is possible to upgrade from one VPS plan to another?

Yes, it is possible to upgrade from one VPS plan to another. This can be done through the client’s billing account. You can upgrade your plan through the upgrade/downgrade selection option in the billing control panel.

How do I manage my Virtuozzo virtual server?

You can manage your virtual server via Power Panel. You will also have root access to your VPS using SSH, all the time, to perform any task you want.

Do you provide any management services with your plans?

Yes, we do offer management services with our plans. Check our server administration plans http://www.apps4rent.com/server-administration-managed-services-plans-hyper-v-kaseya-hosting.html

Do I get root access to the VPS?

The virtual private servers (VPS) come with full root access.

What operating systems do you offer?

We offer CentOS 5, CentOS 6, Debian 6 and Ubuntu 12.04. If you want any other operating system, please contact our sales team.

Which packages are included in the install?

We are providing Apache, MySQL, PHP and Webmin at no extra / free of cost.

Can I manage my own backups?

Yes. There will be additional charges attached to it as mentioned in the details of Virtuozzo plans. (http://www.apps4rent.com/best-vps-server-price.html).

What applications can be run within the virtual private server?

Almost all the applications can be installed within the virtual private servers without any modifications.

Security

Are virtual environments secure?

Yes, the proprietary virtualization layer manages the isolation of namespaces, users, processes, network management to ensure that only users with appropriate access may access a virtual environment.

Can I firewall my VPS?

You can firewall your VPS by setting up a software firewall such as iptables on a Linux-based machine.

Payment Terms

What type of payments do you accept?

Apps4Rent accepts Visa/MasterCard/Discover Card. Signing up using these cards will get you setup instantly. If your payments are more than $500 then you can also send us a check or wire the money to us. All server setup are done after the payments have been received and processed by Apps4Rent.

Is there a minimum contract?

No. We do not lock you into any long-term contract. You can pay month-to-month or yearly.

Do you offer a money back guarantee? What are the conditions for eligibility?

Apps4Rent provides VPS on Virtuozzo technology. Setting up VPS requires man power/resources and licensing charges. Due to these reasons, our virtual desktop and server offerings do not have a money back guarantee.

Do you offer a trial period or demo?

Apps4Rent does not offer a trial period or demo. If you are uncertain whether a specific plan will meet your needs, please see our VPS Hosting packages.

Optional Add Ons

How can I get LAMP (Linux+Apache+Mysql+PHP)?

You can get it through the client’s billing account. Clients can add LAMP through the Account Addons > Click to view available addons> their billing control panels. It is free additional add-on.

Can I add additional IP, RAM, disk space and bandwidth.

Yes. Associated charges would be applicable.

Can I have more than 1 or add additional IP addresses to my VPS?

We do not have set limit on the number of dedicated IP addresses that can be purchased and used on a VPS.

General

What is Virtuozzo?

Virtuozzo is the VPS technology created by SWsoft which allows you to host multiple isolated Virtual Private Servers (VPSs) on a single host to share hardware, licenses and management effort with maximum efficiency.

What is VPS/Container?

Virtual Private servers or container are a form of virtualization that split a host machine into multiple virtual servers. Each VPS uses its own Disk Space, RAM, CPU, IP addresses, files, applications, system libraries, configuration files and has its own SSH Root Access.

What is Parallels Power Panel?

Virtuozzo Power Panels is a powerful web-based recovery and administration tool. Administrator can easily perform many critical management tasks, such as, stop/reboot VPS, resource monitoring (CPU, disk space, and disk inodes utilization) so on and so forth.

Where can I learn more about Virtuozzo VPS, Plesk and Power Panel?

More information relating to the Virtuozzo VPS, Plesk Control Panel and Power Panel can be found in the following links: http://kb.parallels.com/
http://forum.parallels.com/

What is Parallels Plesk Panel?

Parallels Plesk Panel is a server management control panel from Parallels. It provides a simple, convenient way to manage your server. /p>

What’s included in Parallels Plesk Panel.

Parallels Plesk Panel includes WordPress, Joomla, Drupal, Magento and more.

What’s your uptime guarantee?

Apps4Rent provided 99.9% uptime guarantee for the host (physical) machines itself. Your administrators will have full access to the virtual server. What actions cause what issues on the virtual machines would be hard to determine and moreover the servers are unmanaged. Due to these reasons Apps4Rent does not provide uptime guarantee on the virtual machine but on the base machine.

Technical

Can I Access the VPS via web browser?

Yes, you can access your VPS via web browser using the Power Panel.

How much can I host from my VPS?

There is no limit to how many services, domains, or applications you can run from our servers. However, you need to make sure you allocate enough resources to deal with the services you expect to provide.