Managed Azure Plans

MS Project Server

Managed Azure Plans

Monitoring Managed Azure Support Submit Your Requirements

Features	Managed Azure Basic	Managed Azure Advanced
	$29.95 per server/per instance per month on Azure	$49.95 per server/per instance per month on Azure
24 x 7 monitoring	Basic	Advanced
24 x 7 support via phone chat and email
Remote management and troubleshooting
Included administration hours	1	2
Monitoring
Server uptime
vCPU usage
RAM usage
Disk space
Read I/O monitoring	NA
Write I/O monitoring	NA
Critical OS related service monitoring	NA
Custom monitoring at application level	NA	NA
Azure related events such as service or region failures
Managed Azure
Platform level support
Premium onboarding
Adding additional resources
Moving from one service tier to another
Initiating actions from pre-defined templates
Using templates from Azure
Support via Command Line Interface (CLI)
VM and OS level support
Application level support	NA	NA
Managed OS upgrades and patching	NA
Managed antivirus	NA	NA
Managed backup ⁽¹⁾	NA
Remote support and troubleshooting
Server deployments	Hourly Charges
Architecture guidance	Hourly Charges	Hourly Charges
Hardware configuration changes
OS level configuration changes
Application level configuration changes	NA	NA
Custom deployment activities	Hourly Charges	Hourly Charges
Review server logs
Review application error logs	NA
Review historical logs	NA
Health checks	NA
Escalations
Contacting Microsoft support for Azure related issues on behalf of customer
Contacting Microsoft on behalf of customer⁽²⁾
Ownership of support cases
Contacting Microsoft Professional Support for other products	NA	NA
Application Support by Complementing Third Party Application Services	Hourly Charges	Hourly Charges
	$29.95 per server/per instance per month on Azure	$49.95 per server/per instance per month on Azure

Submit Your Requirements

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