NOTE:   This is applicable only for SharePoint Foundation customers.  If SharePoint Standard/Enterprise customers are getting this error then please contact support team with the details of recent changes which were done to the site.

When access a SharePoint site; you may get an error indicating “401-Page Not Found”.  We have outlined the reasons below of why this error might occur and what needs to be done.

  • *   When webpart is mispalced on the home page of the SharePoint site.
  • *   When any customization corrupts the home page.
  • *   When an unsupported Application Template is used while setting up the SharePoint site.

Solution:   You can recreate the site on your own if you do not need the data.  If you need the data, you need to contact us and we will assist you.

NOTE:   This is applicable only for SharePoint Foundation customers.  If SharePoint Standard/Enterprise customers are getting this error then please contact support team with the details of recent changes which were done to the site.