Most provider evaluations go wrong in the same way. The buyer asks whether the platform is secure, the sales engineer says yes, and everyone moves on to pricing. Nobody learns anything, because the question had only one available answer. Useful questions are specific enough that a vague answer is obviously vague. Below are six of […]

Managed desktop services means outsourcing the setup, security, monitoring, support, and upkeep of your company’s computers to a provider, for a flat monthly fee, instead of buying and running that expertise yourself. It covers everything between “the computer turns on” and “the computer is secure, patched, backed up, and someone answers the phone when it […]

A HIPAA-compliant virtual desktop is a hosted Windows environment configured with the technical safeguards, encryption, access controls, audit logging, and a signed Business Associate Agreement, needed to support a healthcare organization’s HIPAA compliance program. The distinction matters: no virtual desktop platform is HIPAA compliant on its own, the technology has to be configured and operated […]

When a desktop moves off a laptop and into a data center, the security question changes shape. You are no longer asking whether a device is encrypted. You are asking whether the provider running that desktop has controls that actually work, day after day, and whether anyone independent has checked. SOC 2 Type II is […]

Migrating office PCs to cloud desktops comes down to five steps done in order: inventory what you have, confirm your applications will actually work, move the data, cut users over in controlled waves, and have a rollback plan ready before you need one. Skip a step and it doesn’t disappear, it just resurfaces in the […]

An RDS CAL, or Remote Desktop Services Client Access License, is a separate license required for every user or device that connects to a Windows Server Remote Desktop Session Host, in addition to the Windows Server CAL those same users already need. Most small businesses discover this the hard way, usually during a Microsoft licensing […]

Remote Desktop Services (RDS) is a Windows Server technology that lets multiple people log in to one central server and each work in their own Windows session, from any device, anywhere. Instead of every employee needing a powerful office PC, the applications and files run on the server, and each user simply connects to it. […]