{"id":4594,"date":"2010-06-14T17:14:48","date_gmt":"2010-06-14T21:14:48","guid":{"rendered":"https:\/\/apps4rent.com\/support\/?p=4594"},"modified":"2018-12-25T22:41:42","modified_gmt":"2018-12-25T22:41:42","slug":"blackberry-sent-items-folder-does-not-sync-with-microsoft-outlook","status":"publish","type":"post","link":"https:\/\/www.apps4rent.com\/support\/kb\/article\/blackberry-sent-items-folder-does-not-sync-with-microsoft-outlook","title":{"rendered":"BlackBerry Sent Items folder does not sync with Microsoft Outlook"},"content":{"rendered":"<p><strong><span style=\"text-decoration: underline;\">Scenarios for Reference Purposes:<\/span><\/strong> Please note that these scenarios are only for understanding the type of issues which this document might be able to address.\u00a0 The steps are not limited only to these scenarios.<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Scenario 1:<\/strong><\/span> You have synced your device for the first time and the Sent Items have not synchronized.<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Scenario 2:<\/strong><\/span> BlackBerry device was syncing the Sent Items folder properly; but stopped syncing suddenly with no action taken by the user.<\/p>\n<p>Please follow the instructions below:<\/p>\n<p>Connect BlackBerry to a computer and sync the BlackBerry sent items using BlackBerry Desktop Manager.<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>On the BlackBerry<\/strong><\/span><\/p>\n<p>1.)\u00a0 From the main Screen -&gt; Click Messages<br \/>\n2.)\u00a0 Click Track wheel for menu items<br \/>\n3.)\u00a0 Go to OPTIONS<br \/>\n4.)\u00a0 Go to Email Settings<br \/>\n5.)\u00a0\u00a0 On &#8220;Send Email to Handheld&#8221; Click the track wheel for Menu items.<br \/>\n6.)\u00a0\u00a0 When the menu items pop up you should see &#8220;Folder Redirection&#8221; click that.<br \/>\n7.)\u00a0\u00a0 Once in folder view, you can select all or certain folders to redirect to.<br 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'Arial','sans-serif'; color: black;\">Connect Blackberry to computer and sync the Blackberry sent items using Blackberry desktop manager.<\/span><\/pre>\n<pre><span style=\"font-size: 11pt; font-family: 'Arial','sans-serif'; color: black;\">\u00a0<\/span><\/pre>\n<pre><span style=\"font-size: 11pt; font-family: 'Arial','sans-serif'; color: black;\">On the Blackberry<\/span><\/pre>\n<pre><span style=\"font-size: 11pt; font-family: 'Arial','sans-serif'; color: black;\">\u00a0<\/span><\/pre>\n<pre><span style=\"font-size: 11pt; font-family: 'Arial','sans-serif'; color: black;\">1.) From the main Screen -&gt; Click Messages<\/span><\/pre>\n<pre><span style=\"font-size: 11pt; font-family: 'Arial','sans-serif'; color: black;\">\u00a0<\/span><\/pre>\n<pre><span style=\"font-size: 11pt; font-family: 'Arial','sans-serif'; color: black;\">2.) Click Track wheel for menu items<\/span><\/pre>\n<pre><span style=\"font-size: 11pt; font-family: 'Arial','sans-serif'; color: black;\">3.) Go to OPTIONS<\/span><\/pre>\n<pre><span style=\"font-size: 11pt; font-family: 'Arial','sans-serif'; color: black;\">4.) Go to Email Settings<\/span><\/pre>\n<pre><span style=\"font-size: 11pt; font-family: 'Arial','sans-serif'; color: black;\">5.) On \"Send Email to Handheld\" Click the track wheel for Menu items. <\/span><\/pre>\n<pre><span style=\"font-size: 11pt; font-family: 'Arial','sans-serif'; color: black;\">6.) When the menu items pop up you should see \"Folder Redirection\" click that.<\/span><\/pre>\n<pre><span style=\"font-size: 11pt; font-family: 'Arial','sans-serif'; color: black;\">7.) Once in folder view, you can select all or certain folders to redirect to.<\/span><\/pre>\n<pre><span style=\"font-size: 11pt; font-family: 'Arial','sans-serif'; color: black;\">8.) Check whether the sent Item is selected.<\/span><\/pre>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Scenarios for Reference Purposes: Please note that these scenarios are only for understanding the type of issues which this document might be able to address.\u00a0 The steps are not limited only to these scenarios. Scenario 1: You have synced your device for the first time and the Sent Items have not synchronized. Scenario 2: BlackBerry [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-4594","post","type-post","status-publish","format-standard","hentry","category-blackberry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/posts\/4594","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/comments?post=4594"}],"version-history":[{"count":0,"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/posts\/4594\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/media?parent=4594"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/categories?post=4594"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/tags?post=4594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}