{"id":13326,"date":"2019-04-05T01:30:03","date_gmt":"2019-04-05T01:30:03","guid":{"rendered":"https:\/\/apps4rent.com\/support\/?p=13326"},"modified":"2022-09-19T14:50:53","modified_gmt":"2022-09-19T14:50:53","slug":"citrix-workspace-crashes-frequently","status":"publish","type":"post","link":"https:\/\/www.apps4rent.com\/support\/kb\/article\/citrix-workspace-crashes-frequently","title":{"rendered":"Citrix Workspace is getting crashed"},"content":{"rendered":"<p>If your Citrix Workspace crashes frequently, then please follow the steps given below<\/p>\n<p>1. First try to login from a different computer and see the behavior.<\/p>\n<p>2. If the issue is only on specific computer, uninstall the Citrix Workspace.<br \/>\nFollow the below steps to uninstall Citrix Workspace.<\/p>\n<ul>\n<li>Click on Start and type Control Panel<\/li>\n<li>Click on Control Panel<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13328\" src=\"https:\/\/apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed.png\" alt=\"\" width=\"393\" height=\"636\" srcset=\"https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed.png 393w, https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-185x300.png 185w\" sizes=\"auto, (max-width: 393px) 100vw, 393px\" \/><\/p>\n<ul>\n<li>Search for <strong>Programs and Features <\/strong>from the lists and open it.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13329\" src=\"https:\/\/apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-1.png\" alt=\"\" width=\"737\" height=\"266\" srcset=\"https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-1.png 737w, https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-1-300x108.png 300w\" sizes=\"auto, (max-width: 737px) 100vw, 737px\" \/><\/p>\n<ul>\n<li>From the list select \u201cCitrix Workspace\u201d which is installed on your computer. Right click on it and select uninstall.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13330\" src=\"https:\/\/apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-2.png\" alt=\"\" width=\"517\" height=\"311\" srcset=\"https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-2.png 517w, https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-2-300x180.png 300w\" sizes=\"auto, (max-width: 517px) 100vw, 517px\" \/><\/p>\n<ul>\n<li>Open a browser and navigate to <a href=\"https:\/\/mycitrixvdi.com\/Citrix\/A4RWeb\/\"><strong>https:\/\/mycitrixvdi.com\/Citrix\/A4RWeb\/<\/strong><\/a><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13331\" src=\"https:\/\/apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-3.png\" alt=\"\" width=\"561\" height=\"313\" srcset=\"https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-3.png 561w, https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-3-300x167.png 300w\" sizes=\"auto, (max-width: 561px) 100vw, 561px\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13332\" src=\"https:\/\/apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-4.png\" alt=\"\" width=\"537\" height=\"297\" srcset=\"https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-4.png 537w, https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-4-300x166.png 300w\" sizes=\"auto, (max-width: 537px) 100vw, 537px\" \/><\/p>\n<ul>\n<li>To start the installation Double, click on <strong>CitrixWorkspaceApp.exe <\/strong>which is on download folder.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13333\" src=\"https:\/\/apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-5.png\" alt=\"\" width=\"519\" height=\"405\" srcset=\"https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-5.png 519w, https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-5-300x234.png 300w\" sizes=\"auto, (max-width: 519px) 100vw, 519px\" \/><\/p>\n<ul>\n<li>Click on Next Button &#8211;&gt; Accept the license agreement \u00e0 Click on Install Button<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13334\" src=\"https:\/\/apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-6.png\" alt=\"\" width=\"517\" height=\"407\" srcset=\"https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-6.png 517w, https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-6-300x236.png 300w\" sizes=\"auto, (max-width: 517px) 100vw, 517px\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13335\" src=\"https:\/\/apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-7.png\" alt=\"\" width=\"522\" height=\"408\" srcset=\"https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-7.png 522w, https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-7-300x234.png 300w\" sizes=\"auto, (max-width: 522px) 100vw, 522px\" \/><\/p>\n<ul>\n<li>Click on Finish.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13336\" src=\"https:\/\/apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-8.png\" alt=\"\" width=\"520\" height=\"402\" srcset=\"https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-8.png 520w, https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-8-300x232.png 300w\" sizes=\"auto, (max-width: 520px) 100vw, 520px\" \/><\/p>\n<ul>\n<li>From your Desktop launch Citrix Workspace and then you would see a window as below. Enter <a href=\"https:\/\/ctxall.mycitrixvdi.com\/Citrix\/A4R\">https:\/\/ctxall.mycitrixvdi.com\/Citrix\/A4R<\/a> as shown below and click Add.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13337\" src=\"https:\/\/apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-9.png\" alt=\"\" width=\"456\" height=\"240\" srcset=\"https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-9.png 456w, https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-9-300x158.png 300w\" sizes=\"auto, (max-width: 456px) 100vw, 456px\" \/><\/p>\n<ul>\n<li>You would receive a pop-up as below. Enter your Citrix Login Credentials and select \u201cRemember my password\u201d check box and click on Log On.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13337\" src=\"https:\/\/apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-9.png\" alt=\"\" width=\"456\" height=\"240\" srcset=\"https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-9.png 456w, https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-9-300x158.png 300w\" sizes=\"auto, (max-width: 456px) 100vw, 456px\" \/><\/p>\n<ul>\n<li>You would now be logged into Citrix Work Space as shown below. Now try to launch Apps and confirm that you can launch the apps.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13339\" src=\"https:\/\/apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-11.png\" alt=\"\" width=\"890\" height=\"462\" srcset=\"https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-11.png 890w, https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-11-300x156.png 300w, https:\/\/www.apps4rent.com\/support\/wp-content\/uploads\/2019\/04\/Citrix-Workspace-is-getting-crashed-11-768x399.png 768w\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" \/><\/p>\n<ul>\n<li>If the above mentioned steps does not help, then Escalate the case to Apps4Rent Support.<\/li>\n<\/ul>\n<div id=\"LP_DIV_SupportSite_Chat\" style=\"float: left; font-size: 16px;\"><\/div>\n<p>| support@projectserverhosting.com | 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100%;margin-right: 15px;\" class=\"sec\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"contact\"><input size=\"40\" maxlength=\"10\" minlength=\"6\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel inputf\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Contact Number*\" value=\"\" type=\"tel\" name=\"contact\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div style=\"float: left;width: 100%;\" class=\"sec\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email inputf\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email ID*\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div style=\"float: left;width: 100%;margin-right: 15px;\" class=\"sec\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"desktop\"><input 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maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"114\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If your Citrix Workspace crashes frequently, then please follow the steps given below 1. First try to login from a different computer and see the behavior. 2. If the issue is only on specific computer, uninstall the Citrix Workspace. Follow the below steps to uninstall Citrix Workspace. Click on Start and type Control Panel Click [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1065],"tags":[],"class_list":["post-13326","post","type-post","status-publish","format-standard","hentry","category-hosted-desktop"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/posts\/13326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/comments?post=13326"}],"version-history":[{"count":0,"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/posts\/13326\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/media?parent=13326"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/categories?post=13326"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/tags?post=13326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}