{"id":12571,"date":"2017-03-02T18:47:00","date_gmt":"2017-03-02T22:47:00","guid":{"rendered":"https:\/\/apps4rent.com\/support\/?p=12571"},"modified":"2018-06-18T18:53:48","modified_gmt":"2018-06-18T18:53:48","slug":"understanding-quarantined-messages-notification-mail","status":"publish","type":"post","link":"https:\/\/www.apps4rent.com\/support\/kb\/article\/understanding-quarantined-messages-notification-mail","title":{"rendered":"Understanding Quarantined Messages Notification Mail"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/apps4rent.com\/support\/wp-content\/uploads\/2017\/03\/13.jpg\" alt=\"\" \/ style=\"width:900px\"><\/p>\n<p style=\"text-align:justify\">The filtering system sends out 24 hrs. quarantine summary report at pacific midnight by default to all customers. These e-mails are sent from <a href=\"mailto:alerts@projectserverhosting.com\">alerts@projectserverhosting.com<\/a> e-mail address.  The frequency of this notification can be tweaked based on your needs by contacting support.  Here is a brief description of the notification mail.<\/p>\n<p style=\"text-align:justify\">The notification contains details about the total number of mails which were processed on the previous day.  It also contains details about number of Spam Messages; Total messages which it considered were good (and delivered to the inbox); and Total Spam (Quarantined messages).<\/p>\n<p style=\"text-align:justify\">The notification e-mail also lists, all the e-mails which have been Quarantined by the system.  You can easily release them into your mailbox by following the steps given below.<\/p>\n<ol>\n<li>1.\tFrom the list of Quarantined mails-locate the e-mail which you need to restore.<\/li>\n<li>2.\tClick on the Restore option from the Action section.<\/li>\n<li>3.\tWhile you restore them system also probes you to whitelist domain \/ sender, This will ensure that subsequent emails will never be blocked again. <\/li>\n<li>4.\tThe new interface has been designed to be touch device and mobile device friendly.  On the page Mark a quarantined message Good use the relevant option.  <\/li>\n<\/ol>\n<p><img decoding=\"async\" src=\"https:\/\/apps4rent.com\/support\/wp-content\/uploads\/2017\/03\/21.jpg\" alt=\"\" \/ style=\"width:900px\"><br \/>\n<strong>NOTE:<\/strong>   Having a green block\/green tick indicates that the option is enabled.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The filtering system sends out 24 hrs. quarantine summary report at pacific midnight by default to all customers. These e-mails are sent from alerts@projectserverhosting.com e-mail address. The frequency of this notification can be tweaked based on your needs by contacting support. Here is a brief description of the notification mail. The notification contains details about [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1039],"tags":[],"class_list":["post-12571","post","type-post","status-publish","format-standard","hentry","category-spam-management"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/posts\/12571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/comments?post=12571"}],"version-history":[{"count":0,"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/posts\/12571\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/media?parent=12571"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/categories?post=12571"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.apps4rent.com\/support\/wp-json\/wp\/v2\/tags?post=12571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}