{"id":12571,"date":"2017-03-02T18:47:00","date_gmt":"2017-03-02T22:47:00","guid":{"rendered":"https:\/\/apps4rent.com\/support\/?p=12571"},"modified":"2018-06-18T18:53:48","modified_gmt":"2018-06-18T18:53:48","slug":"understanding-quarantined-messages-notification-mail","status":"publish","type":"post","link":"https:\/\/www.apps4rent.com\/support\/kb\/article\/understanding-quarantined-messages-notification-mail","title":{"rendered":"Understanding Quarantined Messages Notification Mail"},"content":{"rendered":"

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The filtering system sends out 24 hrs. quarantine summary report at pacific midnight by default to all customers. These e-mails are sent from alerts@projectserverhosting.com<\/a> e-mail address. The frequency of this notification can be tweaked based on your needs by contacting support. Here is a brief description of the notification mail.<\/p>\n

The notification contains details about the total number of mails which were processed on the previous day. It also contains details about number of Spam Messages; Total messages which it considered were good (and delivered to the inbox); and Total Spam (Quarantined messages).<\/p>\n

The notification e-mail also lists, all the e-mails which have been Quarantined by the system. You can easily release them into your mailbox by following the steps given below.<\/p>\n

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  1. 1.\tFrom the list of Quarantined mails-locate the e-mail which you need to restore.<\/li>\n
  2. 2.\tClick on the Restore option from the Action section.<\/li>\n
  3. 3.\tWhile you restore them system also probes you to whitelist domain \/ sender, This will ensure that subsequent emails will never be blocked again. <\/li>\n
  4. 4.\tThe new interface has been designed to be touch device and mobile device friendly. On the page Mark a quarantined message Good use the relevant option. <\/li>\n<\/ol>\n

    \"\"
    \nNOTE:<\/strong> Having a green block\/green tick indicates that the option is enabled.<\/p>\n","protected":false},"excerpt":{"rendered":"

    The filtering system sends out 24 hrs. quarantine summary report at pacific midnight by default to all customers. These e-mails are sent from alerts@projectserverhosting.com e-mail address. The frequency of this notification can be tweaked based on your needs by contacting support. Here is a brief description of the notification mail. The notification contains details about […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1039],"tags":[],"class_list":["post-12571","post","type-post","status-publish","format-standard","hentry","category-spam-management"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t