{"id":3733,"date":"2020-01-28T13:54:20","date_gmt":"2020-01-28T18:24:20","guid":{"rendered":"https:\/\/www.apps4rent.com\/blog\/?p=3733"},"modified":"2022-06-01T10:20:39","modified_gmt":"2022-06-01T14:50:39","slug":"fix-quickbooks-error-1328","status":"publish","type":"post","link":"https:\/\/www.apps4rent.com\/blog\/fix-quickbooks-error-1328\/","title":{"rendered":"QuickBooks Error 1328 \u2013 Causes, Symptoms, Solutions"},"content":{"rendered":"\n<p>QuickBooks\nDesktop is a widely installed application on Windows Operating systems used by\naccountants, entrepreneurs, and SMEs. The application simplifies accounting\nprocesses to a large extent and is well known for its simplicity and\npracticality especially for people without technical knowledge. However, it is\nwhen people see the errors that QuickBooks Desktop throws that baffles many\nsuch users. One such issue is Error 1328. It is an error that users might\nobserve when they install, update, or repair QuickBooks software. We will\nexplore in detail the causes and symptoms of QuickBooks Error 1328 along with\nthe solutions to resolve the error.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why is QuickBooks Error 1328 Shown?<\/strong><\/h2>\n\n\n\n<p>QuickBooks\nError 1328 occurs when there is some mismatch during the configuration process.\nTypically, it is an update error caused by the .tmp files in the config.msi\nfolder. Here are some plausible explanations for the error.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Download issue with QuickBooks.<\/li><li>Damaged or corrupted program files.<\/li><li>Network connectivity issues.<\/li><li>Issues with the computer.<\/li><li>Improper installation files.<\/li><li>Invalid entries in Windows.<\/li><li>Computer affected by a malicious attack.<\/li><li>System shut down issues.<\/li><li>Incompatible license with the version of QuickBooks installation.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What Are the Symptoms of QuickBooks Error 1328?<\/strong><\/h3>\n\n\n\n<p>QuickBooks\nError is accompanied by an error message in a pop-up that could read something\nlike &#8216;Error updating file C;\\Config.Msi\\PTXXXX.tmp. Below are some of the\nsymptoms that might be observed with the error code.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Inability to repair, update or uninstall QuickBooks.<\/li><li>QuickBooks application might hang and not open.<\/li><li>The Operating System slows down and becomes unresponsive.<\/li><\/ul>\n\n\n\n<p><strong>How to Fix QuickBooks Error 1328?<\/strong><\/p>\n\n\n\n<p>The\nsolution to resolving QuickBooks Error 1328 might either lie in repairing\nWindows files or QuickBooks files. It would be ideal to check the Windows files\nfirst as they are likely to have implications beyond QuickBooks.<\/p>\n\n\n\n<p><strong>Step 1: Check for Windows Updates<\/strong><\/p>\n\n\n\n<p>Like\nall other applications, the updates for QuickBooks Desktop work optimally when\nWindows components like MSXML, Microsoft .Net Framework, and C++ function as\ndesigned.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Press the start button on the keyboard and enter the &#8220;windows update&#8221; in the search box.<\/li><li>Hit the &#8220;Windows Update&#8221; icon on the search results.<\/li><li>Click on &#8220;Check for Updates&#8221;.<\/li><li>Restart the PC if there are any updates and check if the error is still visible.<\/li><\/ul>\n\n\n\n<p><strong>Step 2: Rename Hidden Files and Folders<\/strong><\/p>\n\n\n\n<p>Files\nin the config.msi hidden folder have often been found to cause QuickBooks Error\n1328. Simply changing the name might resolve the issue.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Navigate to C: Drive and click on Tools.<\/li><li>Open the Folder Options and uncheck the option &#8216;Hide Protected Operating System Files&#8217; in the View section.<\/li><li>Append .old to the existing items, i.e Config.msi.old.<\/li><li>Hide the folders and restart the system.<\/li><li>Try launching QuickBooks Desktop to see if the error persists.<\/li><\/ul>\n\n\n\n<p><strong>Step 3: Run an SFC Tool<\/strong><\/p>\n\n\n\n<p>Sometimes,\ncertain Windows files might get corrupted due to issues like improper shutdown\nprocedures or malware. Running the System File Checker utility might restore\nthese corrupted Operating System files.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Run a scan with the anti-virus system.<\/li><li>Use a registry repair tool to ensure that Windows registry entries are not damages.<\/li><li>Remove unnecessary files and drivers.<\/li><li>Try reopening the QuickBooks application.<\/li><li>Try Windows Restore to roll back recent changes if you continue to see the error.<\/li><\/ul>\n\n\n\n<p>You can\nalmost rule out issues with Windows if the error persists. Look for issues with\nQuickBooks.<\/p>\n\n\n\n<p><strong>Step 4: Run the QuickBooks Install Diagnostic Tool<\/strong><\/p>\n\n\n\n<p>The\nQuickBooks Install Diagnostic tool automatically detects issues that might have\ndeveloped during the installation process and repairs them. Running the tool is\nthe easiest way of fixing installation errors.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Download and install QuickBooks Tool Hub.<\/li><li>Run the application and click Installation Issues.<\/li><li>Click on QuickBooks Install Diagnostic Tool and run a scan.<\/li><li>Ensure that the latest Windows updates are available on the system.<\/li><li>Restart the computer and relaunch the QuickBooks application.<\/li><\/ul>\n\n\n\n<p><strong>Step 5: Repairing QuickBooks&nbsp;<\/strong><\/p>\n\n\n\n<p>QuickBooks\nupdate error 1328 might be fixed by repairing the Windows Installation Process.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Navigate to Programs and Features on the Windows Control Panel and search for QuickBooks in the list.<\/li><li>Use the uninstall\/ change option and select Repair.<\/li><li>Apply the changes and restart QuickBooks.<\/li><\/ul>\n\n\n\n<p>If the\nrepair is not successful, you need to reinstall QuickBooks.<\/p>\n\n\n\n<p><strong>Step 6: Performing QuickBooks Clean Installation<\/strong><\/p>\n\n\n\n<p>Unlike\na regular uninstall and reinstall in which certain files will be stored in the\nsystem for later use, a QuickBooks clean install involves deleting all the\nfiles and installing the software again. Perform this only when the update of\nfeature and error fixing doesn&#8217;t work after regular reinstall.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Try uninstalling QuickBooks.<\/li><li>Click on Installation Issues on the QuickBooks Tools Hub.<\/li><li>Choose Clean Install Tool and add the <a href=\"https:\/\/www.apps4rent.com\/quickbooks-pro-vs-premier-vs-enterprise.html\">QuickBooks version<\/a> and product version details.<\/li><li>Check if the installation persists.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>What if QuickBooks Error 1328 Persists?<\/strong><\/h4>\n\n\n\n<p>If none of the above steps fix QuickBooks Error 1328, the problem might be much more deeply rooted. It might even require programming knowledge to resolve the issue and the assistance of IT professionals don&#8217;t come cheap. The alternative is to opt for <a href=\"https:\/\/www.apps4rent.com\/quickbooks-cloud-hosting\/\">hosted QuickBooks<\/a> in which QuickBooks Desktop is installed on servers of hosting service providers. <\/p>\n\n\n\n<p><a href=\"https:\/\/www.apps4rent.com\/\">Apps4Rent <\/a>is one of the few Intuit authorized QuickBooks Hosting Service Providers offering 24\/7 technical support via phone, chat, and email. If you have any QuickBooks installation error, feel free to talk to our experts right away. 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maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"126\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>QuickBooks Desktop is a widely installed application on Windows Operating systems used by accountants, entrepreneurs, and SMEs. The application simplifies accounting processes to a large extent and is well known for its simplicity and practicality especially for people without technical knowledge. However, it is when people see the errors that QuickBooks Desktop throws that baffles [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":3734,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[541],"tags":[],"class_list":["post-3733","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-quickbooks"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.apps4rent.com\/blog\/wp-json\/wp\/v2\/posts\/3733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.apps4rent.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.apps4rent.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.apps4rent.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.apps4rent.com\/blog\/wp-json\/wp\/v2\/comments?post=3733"}],"version-history":[{"count":2,"href":"https:\/\/www.apps4rent.com\/blog\/wp-json\/wp\/v2\/posts\/3733\/revisions"}],"predecessor-version":[{"id":5654,"href":"https:\/\/www.apps4rent.com\/blog\/wp-json\/wp\/v2\/posts\/3733\/revisions\/5654"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.apps4rent.com\/blog\/wp-json\/wp\/v2\/media\/3734"}],"wp:attachment":[{"href":"https:\/\/www.apps4rent.com\/blog\/wp-json\/wp\/v2\/media?parent=3733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.apps4rent.com\/blog\/wp-json\/wp\/v2\/categories?post=3733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.apps4rent.com\/blog\/wp-json\/wp\/v2\/tags?post=3733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}