This article is a quick start guide and will assist you in getting started quickly for your Hosted MobileSyncMail Accounts.

Once you have signed up, you will receive an e-mail along with your login details to the Control panel.  Please use your login details to login into your account and follow the steps given below.

Adding Domain:

1.       On the Home Page of the Control Panel; click on Domains.

2.       Click on Add Domain.

3.       Enter the Domain Name for which you want to setup mailboxes.

4.       Uncheck “Enable DNS” option.

5.       Click Add Domain.

Create your first User

After you have added the domain; you need to create your first user for the mailbox.  To create the first user; please follow the steps given below.

1.       Click on Mail from the left panel.

2.       Click on Accounts.

3.       Click on Create Account Button.

4.       Enter the E-mail address that you wish to create.  For example, if the e-mail address is john.doe@xyz.com; then just enter john.doe

5.       Enter the Password.

6.       Put a check mark next to the option Domain Administrator.

Domain Administrator: The person for whom you enable this option has the ability to manage users; reset passwords; and so on.

7.       Enter the First Name; Last Name and Reply To Address.  Please do not fill the other fields.

8.       Click on Save.

Add More Users:

To add more users from the Control Panel; please follow the steps given below.

1.       Click on Mail from the left panel.

2.       Click on Accounts.

3.       Click on Create Account Button.

4.       Enter the E-mail address that you wish to create.  For example, if the e-mail address is john.doe@xyz.com; then just enter john.doe

5.       Enter the Password.

6.       Put a check mark next to the option Domain Administrator.

Domain Administrator: The person for whom you enable this option has the ability to manage users; reset passwords; and so on (Optional).

7.       Enter the First Name; Last Name and Reply To Address.  Please do not fill the other fields.

8.       Click on Save.

Adding Aliases:

Aliases are a feature by which you can receive e-mails for your other e-mail addresses to; For example if john.doe@xyz.com should also receive e-mails for info@xyz.com then you need to add alias.  In this case info@xyz.com is the alias.

To add aliases; please follow these steps.

1.       From your Control Panel; please click on Mail.

2.       Select Mail Aliases.

3.       In the E-mail Address; enter the existing e-mail address.

4.       In The Forwards to e-mail field enter the alias e-mail address that you wish.

DNS Changes:

Domainname.com  mx6.hostmailserver.com   Priority 10

Domainname.com  mx7.hostmailserver.com  Priority 20

Adding Additional Domains:

Many customers might have more than one domain and they would like to use those domains too and use it with e-mail address.

1.       On the Home Page of the Control Panel; click on Domains.

2.       Click on Add Domain.

3.       Enter the Domain Name for which you want to setup mailboxes.

4.       Uncheck “Enable DNS” option.

5.       Click Add Domain.

6.       Click on Domain.

7.       Enter the Domain Name.

You can create additional users and aliases as stated above with the additional domain name too.

Please note that; you would need to change the DNS for all the domains; that you are adding to the control panel.

So that you are able to start using MobileSyncMail easily we have put together a document for  you at the following link:

MobileSyncMail Setup