Issue: I am not able to see all the options in the Control Panel.  For example:  Option to delete a user. Solution: 1.   Please try using Internet Explorer as your browser.  IE 7.0 or higher is recommended. 2.   Please ensure that you are the administrator for the control panel.  You can verify this by clicking [...]

Procedure for forwarding Exchange e-mails to an external mailbox which is not hosted with Apps4Rent: 1. You need to first create a contact by following the steps given here. http://www.apps4rent.com/support/kb/article/000054 2. Once the contact is added click on the contact again and select Enable Exchange option at the bottom. Please be assured that you will [...]

To enter the your credit card details, please follow the steps given below after logging in into your control panel. 1. Click on “Switch to Advanced Administration” located at right hand top of your monitor. If you don’t see the option “Switch to Advanced Administration”; then you are already in Advanced Administration. 2. From the [...]

SharePoint hosting subscribers and hosted Exchange subscribers of Apps4Rent can add users from their control panel by following the steps given below. NOTE: If you are a SharePoint hosting subscriber, then you need to skip the step 7; hosted Exchange subscribers may continue reading the instructions. You also need to have administrator access to the [...]

To change any user’s password from your control panel, please follow the steps given below. 1. Click on Switch to Advanced Administration at the top Right Hand Side. If you don’t get the Switch to Advanced Administration then you are inside the Advanced Administration link. Please proceed to step 2. 2. Right-click on the User. [...]

To create a contact in Apps4Rent’s control panel; please follow the steps given below. Note: Contacts are different that creating mailbox users. 1. Login into your control panel and goto Advanced Administration. 2. Click on “New Contact” from the left panel. 3. Fill in the relevant details. 4. In the E-mail Address field enter the [...]

Creating an Alias for an Apps4Rent hosted Exchange user: 1. Click on the User for which you want to create an alias. 2. A new “User Info” window opens up. 3. Scroll down and locate “Exchange Info”. 4. In the E-mail Prefix add a new row. For example if the e-mail address will be “news@your_domain_hosted_with_us.com” [...]

Changing hosted Exchange user mailbox sizes: 1. Click on the User for which you want to change the mailbox size. 2. A new “User Info” window opens up. 3. Scroll down and locate “Exchange Info”. 4. From the Drop Down select the relevant plan. If you do not wish to upgrade to another plan then [...]

Adding a new SharePoint site with a new domain: 1. Login into the Control Panel and click on Advanced Administration. 2. Click on Company Info. 3. Put a Check mark next to Enable Exchange and Enter the new domain and click on on Add Domain. The above steps will Enable Exchange for your account, but [...]

Adding a new SharePoint site with existing domain through Apps4Rent Control Panel: 1. Login into the Control Panel and click on Advanced Administration. 2. Click on Company Info. 3. Locate the SharePoint Info box. 4. Click on New SharePoint Site. 5. Enter the relevant details. 6. Enter the new Site URL for the SharePoint site [...]

An error encountered while processing object ‘LDAP://ad01.apps4rent.net/cn=<an e-mail address>,OU=Company Test,OU=<Company Name>,OU=Hosting,DC=apps4rent,DC=net’./The password does not meet the password policy requirements. Check the minimum password length, password complexity and password history requirements./UserSetPassword This error comes up if you are trying to enter a password which does not meet the password standards of the system. Please ensure that [...]

This PDF document provides all the details and options for account administration of hosted apps (SharePoint, Exchange) inside your control panel. The document has screenshots at relevant places. http://www.apps4rent.com/downloads/cp/Account_Administration_Guide.pdf Related Links : MOSS 2007 Hosted Apps – Exchange SharePoint Hosted Exchange SharePoint Services Free WSS 3.0 Hosting Application Templates

How to wipe remotely any Exchange sync enabled device from Apps4Rent’s Control Panel In this section you can see the Handhelds/BlackBerry/Mobile Phones/PDA which are being used to sync to your hour hosted Exchange mailbox. You can select the device and remove 1. Right click on user in Advanced Administration page and select User Info. 2. [...]

How to enable Exchange for hosted SharePoint accounts through Apps4Rent Control Panel: 1. Login into the control panel and click on Advanced Administration. 2. Click on Company Info. 3. Put a Check mark next to Enable Exchange and Enter the new domain and click on on Add Domain. You need to put some domain even [...]

Creating/Adding Resources in Control Panel Before you can start using resources, you need to create Resources from your control panel. 1. Login into your control panel and click on Switch to Advanced Administration. 2. Click on (+) sign; next to the Resources option on the Left Hand Side in the control panel. 3. Click on [...]