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Project Server hosting allows you to manage projects
from anywhere, with any device.

Project Server FAQs

Getting Started

Can I get a demo account for Hosted Project Server?

The best way to test out our product is to sign up for a Hosted Project Server plan and see how it works for you. If you cancel in the first 30 days for any reason, we will refund your money back. We also have a demo here: http://projectserver2010demo.apps4rent.info/ (username:Hostallapps\demo password:Completed@1111)

How do I go about setting up a hosted Project Server account?

The first step is to sign up for a plan that suits your needs. Once you signup, the account will be setup within hours.

What information is needed to sign up?

We need basic information such as company name and valid credit card information. You can bring your own domain, use our subdomain, or purchase a domain name from us to link with your site.

How soon after signup is the Project Server account ready to use?

Usually an account is ready in few hours of customer sign up. However, it might take us one business day to set up any Project Server instances.

How many Project Server instances does one get with an account?

By default we provide one Project Server instance per account. This will be available to your users who has valid permissions and login details to login into your Project Server site. This can be your production instance or test instance. If you need both then you need to have another Project Server instance. In other words, you need to have a test instance which can have less users and a production instance which can have all your users. Both accounts will be billed separately.

What kind of access is available to each paid user??

Each paid user can access the Project Server instance from browser via Project Web App or Project Professional or Microsoft Project Pro. However, the Project Professional client software is not included in the price and should be purchased separately. If you do not have Project Professional then you can purchase it from us.

What about Project Lite? or We have very few Power users who need full access of Project Server-rest of the users just need to use basic features and update the tasks-Will they need full license?

Project Lite is a lighter version of Project and is priced significantly cheaper. If you wish to use Project Lite then there are two ways of doing this. If you sign up for Hosted Project Server which is provided from our Infrastructure, then there is only one type of license in the hosted environment-which is the full-fledged Project Server license. There is no lighter version of Project License. However, with Dedicated Project Server plans, you will be able to use Project Lite licenses for your team members.

Alternately, you can choose Project Online which is a part of Microsoft Office 365 and is hosted with Microsoft. When you purchase Project Online from us you and your End Users get real 24 x 7 support via phone/chat and e-mail along with free migration assistance. We have been supporting Project Server and similar technologies for more than 10 years. We add more value to Project Online by using our years of experience. We know the pain points of migration and supporting end users. We take care of both when you sign up for Project Online with us.

What are the services provided as part of the start up process?

We have designed the hosted Project Server solutions in such a way that the hosted software runs in a reliable and secure way right from the beginning. We provide 24×7 sales and technical support to customers via phone/chat and e-mail for any issues related to hosting. Regarding the application functionality and configuration to business needs, Apps4Rent does not provide any advice beyond technical issues.

I have an existing Project Server site. How do I migrate the site to your hosted Project Server account?

We provide free migration help. We will need the database backup of your Project Server implementation. Once the signup is done, we will provide you the FTP location to upload the backups. Once we have the backup, we will restore it in a test environment first and on successful restoration, restore it on the production server. Typical migrations are completed within 24 hours.

Security and Reliability

Where are your data centers located?

Data is located in our SAS 70 Type II certified data centers in New York and New Jersey that have access to multiple independent bandwidth providers which connect to the internet backbone.

Will data at any point reside in the US?

At all times the data will be hosted in the US-based data centers located in New York and New Jersey.

Is your environment built for automatic failover?

Yes. The Project Server environment is built for High Availability and Disaster Recovery.

What is the frequency of your backup?

We take incremental backups daily and full backups on a weekly basis.

Plan Details

Do your hosted Project Server plans include a full instance of SharePoint Server?

Yes, you get all of SharePoint Enterprise edition features with any hosted Project Server plan. The exceptions are some features such as Performance Point services which are implementable only in a dedicated server solution.

Does Project Server include project portfolio management?

Yes. Project Server has a tight integration between enterprise project portfolio management and project management functions.

Can we choose to have greater availability?

Our hosted Project Server instance is designed for 99.99 % reliability via redundancy in key servers and automatic failover mechanism. If you are looking for more than 99.99% availability, we have other designs as fully dedicated solutions with greater clustering and redundancy.

Is capacity on a committed or on an “As Available” basis?

The specified server capacity is committed. You can add users or add more space based on your needs.

Will we need to add additional licenses/CALs to be able to use your solution?

You will not need to add additional CALs from your own side. We charge customers on per user basis and those are the CALs that are needed for users to login. When more users login are needed; they can be purchased by you at an additional charge of $24 per user per month. You have the option to purchase Microsoft Project or Microsoft Project Professional as a desktop application at an extra cost. However, this application is not mandatory to connect to the Project Server Instance.

Do you offer dedicated Microsoft Project Server plans?

Yes we do offer dedicated Project Server plans. There are two variants for our Dedicated Project Server offering Semi-Dedicated Project Servers-also known as Flex Servers: With Flex Dedicated Server plans, you get a full dedicated Project Server. You will have full access to the Project Server. You will be able to remotely login into the server make changes as you deem fit. You will also be able to install your custom applications or make server side changes. The database server is shared and hence you do not get access to the Database of the Project Server. This is ideal for people who would like to install custom solutions or make server side changes and are on a limited budget. The servers are fully managed by us and includes 24 x 7 support via phone, chat and e-mail. We monitor the health of the servers and critical parameters of the services 24 x 7. The simplest of Project Server under Flex offering comes with 4vCPU and 16 GB RAM.

Dedicated server solutions are custom built. These are full-fledged dedicated server environments. You get dedicated Project Server front-end along with dedicated instance of the SQL. You will have full administrator access to the server as well as SA access to the database instance. You will be able to install your own applications and make custom changes to the server. The simplest of the dedicated Project Server comes with 24 GB of RAM and 8vCPU.

Project Server users are charged at $24 per user per month.

What’s the architecture for dedicated Project Server solutions?

If you wish to go for dedicated Project Server environment; then you can choose from standalone server or a farm environment which can be further enhanced by adding High Availability whereby each server will have a failover for increased uptime.

Do all plans support MS Project Server features?

Yes you can choose any project server plans in the given link http://www.apps4rent.com/microsoft-project-server-hosting.html and get all the features for Project Server.

Your Enterprise Plans seems to max out at 30 users. How can I add more users?

You can add additional users at incremental price of $24/user/month.

Payment Terms

What is the minimum contract obligation?

There is a 10% discount on annual payments. Microsoft Project Pro (the desktop client) does not have a 10% discount. However, this application is not mandatory to connect to the Project Server Instance.

Are your plan charges refundable?

If you cancel the account within first 30 days of signing up then the plan charges will be refunded. The Microsoft Project Pro (desktop client) comes with 15 days of money back guarantee.

Can I cancel anytime?

Yes, there are no long-term contracts. We bill on monthly basis so you can cancel our service at any point of time, and billing will stop from the next monthly cycle.

What is the cost of data extraction from the hosted Project Server site?

You can either use Microsoft Project Professional to connect to the location without any additional charges or we can upload the data to a FTP location from where you can download the data for a charge of $100.

What is the cost for additional storage?

There is a monthly cost for additional disk space at $60 per 10 GB.

Product Features

What are the templates that you provide in addition to those that come with MS Project Server?

We provide the templates which are provided by Microsoft along with Project Server. You do have the option to build your own templates and solutions. If the custom solutions need server side changes then you will need to go for a dedicated Project Server environment.

What are the workflows provided as part of the hosted Project Server solution?

The workflow included is the Sample Proposal Workflow.

How can we add more new report templates or workflows?

You can add new workflows with SharePoint Designer. These workflows can be added to the free SharePoint site which you get as a default feature.

How can one load and update Master Plans?

You can use Microsoft Project Professional to create and publish Master Plans.

What languages are available for Project Web Apps?

Project Web Apps and servers are available in multiple languages.

Can MS Project Professional connect to the hosted Project Server?

With our Hosted Project Server offering most of the tasks can be carried out from the PWA (Project Web App) instance. However, Project Professional can be used to connect to the Hosted Project Server instance.

Can MS Project Professional or Microsoft Project Pro connect to the hosted Project Server?

With our Hosted Project Server offering most of the tasks can be carried out from the PWA (Project Web App) instance. However, Project Professional or Microsoft Project Pro can be used to connect to the Hosted Project Server instance.

Does the service allow for reports and dashboards that are specific to my work only?

You can generate reports with our Hosted Project Server service. If you would like to create a Dashboard then you would need our Dedicated Project Server offering. However, most of the features of DashBoard can easily be attained using Reporting Services available in our Hosted Project Server offering.

Is it possible to integrate Project Server with our Active Directory?

Active Directory integration is possible with our Dedicated Project Server Offerings. A VPN should be setup between your Active Directory server and our server.

Do you provide a sandbox environment?

Yes. We do provide a sandbox environment.

Service Features

Do you offer 24×7 support?

Yes. Support is available 24 X 7 via chat/phone and e-mail.

Do you offer support in any other language other than English?

At this time, we offer support only in English. The product itself is available in multiple languages.

General

Does Apps4Rent offer Project Server for resellers?

We have direct customers from more than 50 countries across the world. We also have reseller options for those who are interested in reselling our Project Server offering.