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Microsoft Azure with our Managed Azure Services.
Get Productive on the Microsoft Cloud.

Managed Azure Plans

Features Managed Azure Basic Managed Azure Advanced
$29.95

per server/per instance per month on Azure

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$49.95

per server/per instance per month on Azure

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24 x 7 monitoring Basic Advanced
24 x 7 support via phone chat and email yes yes
Remote management and troubleshooting yes yes
Included administration hours 1 2
Monitoring
Server uptime yes yes
vCPU usage yes yes
RAM usage yes yes
Disk space yes yes
Read I/O monitoring NA yes
Write I/O monitoring NA yes
Critical OS related service monitoring NA yes
Custom monitoring at application level NA NA
Azure related events such as service or region failures yes yes
Managed Azure
Platform level support yes yes
Premium onboarding yes yes
Adding additional resources yes yes
Moving from one service tier to another yes yes
Initiating actions from pre-defined templates yes yes
Using templates from Azure yes yes
Support via Command Line Interface (CLI) yes yes
VM and OS level support yes yes
Application level support NA NA
Managed OS upgrades and patching NA yes
Managed antivirus NA NA
Managed backup (1) NA yes
Remote support and troubleshooting yes yes
Server deployments Hourly Charges yes
Architecture guidance Hourly Charges Hourly Charges
Hardware configuration changes yes yes
OS level configuration changes yes yes
Application level configuration changes NA NA
Custom deployment activities Hourly Charges Hourly Charges
Review server logs yes yes
Review application error logs NA yes
Review historical logs NA yes
Health checks NA yes
Escalations
Contacting Microsoft support for Azure related issues on behalf of customer yes yes
Contacting Microsoft on behalf of customer (2) yes yes
Ownership of support cases yes yes
Contacting Microsoft Professional Support for other products NA NA
Application Support by Complementing Third Party Application Services Hourly Charges Hourly Charges
$29.95

per server/per instance per month on Azure

Buy Now
$49.95

per server/per instance per month on Azure

Buy Now

 
(1) We will only manage backups. Right Backup plan has to be purchased.
(2) Customer needs to have Microsoft Support Pack